This Privacy Notice explains how we – Chelmsford Cultural Development Trust – use any personal information you give us and that we collect about you when you use our services and website.  

We may change this policy from time to time by updating this page. You should occasionally check this page to ensure that you are happy with any changes. This policy is effective from April 2021. 

WEBSITE

Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

 This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with MailChimp, our email marketing provider, so they can send these emails on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

• Information about your browser, network, or device

• Your IP address

Website visits

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Links to other websites

Our website contains links to other websites. This privacy policy only applies to websites managed by the Chelmsford Cultural Development Trust so, if linking to other websites, please refer to their privacy policies for further information.

 When you make a donation

When you make a donation through this website, we collect personal information from you to fulfil the transaction. We may collect information like your:

• Billing and shipping address

• Details relating to your transaction

• Email address

• Name

• Phone number 

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

GENERAL INFORMATION WE COLLECT

We may collect the following information about you: 

·       name and job title

·       contact and demographic information including email address 

·       your connections to other organisations (e.g. your employer) 

·       your preferences and interests 

·       details of your donations 

·       records of your interactions with us, for example attendance at events 

What we do with your information

We will process your personal information for our legitimate business and charitable interests, which include some, or all, of the following: 

·       Internal record keeping 

·       Recording and processing of donations 

·       To claim Gift Aid on your donations 

·       To undertake statistical analysis 

·       To improve our communication and services

·       To occasionally contact you about our work. You will always be able to decline future contact. 

·       To invite you to events, which may be of interest to you. 

We may combine information you provide to us with information available from external sources in order to gain a better understanding of our supporters and to improve the services that we provide. 

The information that we obtain from other organisations may depend upon your privacy settings or responses you give so you should check them regularly. This information will be obtained from places such as Companies House and articles published in the national and local press. 

Sharing your information

We may share information with external assessors or decision makers. All external parties will have written agreements to ensure the confidentiality of the information. 

 If we are required to share data with external funders as part of grant funding or donation matching programme, we will make this clear before we accept your donation. 

Security

We are committed to ensuring that your information is secure. 

Some of our suppliers run their operations outside the European Economic Area (EEA). Although they may not be subject to same data protection laws as companies based in the UK, we will take steps to make sure they provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA. 

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. 

Retention

We will not retain your information for longer than is necessary. This will normally be for a maximum of six years after our relationship with you has ceased although we are occasionally required to hold data for longer periods for specific programmes.

Controlling your personal information 

You may choose to restrict or use of your personal information in the following ways: 

·       Whenever you are asked to fill in a form look for the boxes that you can click to indicate how you would like us to contact you. 

·       Electronic communications will contain an 'unsubscribe' link. 

If you would like to change your communication preferences or be removed from our database, you can ask us at any time by e-mailing rebecca.hughes@culturechelmsford.org.uk using the form available on our website or by writing to us at the address below.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to by law.

You may request details of personal information which we hold about you. A small fee may be payable. If you would like a copy of the information held about you, please write to: 

Chelmsford Cultural Development Trust

c/o Civic Centre

Duke Street

Chelmsford 

CM1 1JE

If you believe we are holding information on you which is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.